Star Gate Customer Base Memorandum
This three-page CIA document, released through the CIA Reading Room, centers on an internal memorandum dated April 17, 1995 regarding the 'Star Gate Customer Base.' The author thanks a recipient for discussing the nature of the current customer base for Star Gate program tasking, noting the customer base exists largely because of personal relationships and that without them customers might not have engaged the program. It references classified customers whose tasking status and feedback are unknown, and requests a complete list plus points of contact (names, phone numbers, locations) so each customer can be interviewed over the coming months. The author states a decision, based on advice received, not to pursue broadly briefing the customer base to assess interest in future remote viewing services, and instead to solicit feedback on past tasking and seek additional insight from customers who provided positive feedback. Interest in future services is described as still high, with the author asking how a future operations program can be substantiated without it. The file carries Secret/Noforn markings and a cover routing sheet from CIA/ORD/ELG. Names and identifying details are redacted (SG1A/SG1I). Star Gate was the U.S. intelligence community's remote viewing program.
Description
A CIA/ORD memorandum dated April 17, 1995 concerning the customer base for the Star Gate remote viewing program, requesting points of contact and outlining plans to interview past program customers about the utility of tasking.
Claims
The author decided not to brief the customer base to assess interest in future remote viewing services, instead soliciting feedback on past tasking utility.
75%The Star Gate program's customer base existed largely due to personal relationships, without which customers might not have been interested in the program.
75%The program included 'Additional Classified Customers' whose tasking status and feedback were unknown to the author.
70%Some Star Gate customers were classified, with tasking status and feedback unknown.
70%Interest among customers for future remote viewing services remained high in April 1995.
65%The Star Gate program's customer base existed largely because of personal relationships between the program contact and various customer elements.
60%
Events
Apr 16, 1995
Star Gate customer base memorandum authored
Internal memo summarizing the program's customer base and requesting contacts for interviews.
Mar 6, 2001
Approved for release by CIA
Document approved for public release through the CIA Reading Room.
Apr 16, 1995
Star Gate customer base discussion memorandum
Memorandum documenting a prior Thursday discussion about the Star Gate program's customer base and plans to interview customers.
Mar 6, 2001
CIA approval for release
Document approved for release through the CIA Reading Room.
Dates mentioned
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Extracted text (OCR)
a Approved For Release 2001/03/07 : CIA-RDP96-00791R000100090001-8 CLASSIFIED EF nterging FROM: CIA/ORD/ELG P. ROGRAMS 846 AMES BUILDING Gro a sci) TOP SECRET SECRET © CONFIDENTIAL ©) Fouo SG1A SG1l FROM: SUBIECT: ELE PLEASE NOTIFY THE ABOVE NAMED PERSON OF THIS ARRIVAL AT #: Room #: NUMBER, OF PAGES: 4 (Including Cover Page) REMARKS/COMMENTS Approved For Release 2001/03/0A.5. O1ARDP96-00791 R000100090001-8 SG1A Approved For Release 2001/03/07 : CIA-RDP96-00791R000100090001-8 Secret Noforn MEMORANDUM DATE: April 17, 1995 RE: Star Gate Customer Base Thank you for discussing with me last Thursday the nature of you current customer base for Star Gate program tasking. I appreciate your concern that the customer base exists today largely because of the personal relationships you have had with various customer elements and without those relationships, the customers might not have been interested in the program initially. My understanding of that customer base is as follows: 8. Additional Classified Customers: Status as to tasking requested and feedback provided unknown. I have a couple of questions: I this list complete? Can I please have points of contact (names, phone numbers, locations, etc.) so that I can interview each of these customers over the coming months. In the case of classified customers, please contact them on my behalf and facilitate an interview. They may not wish to speak to me, however, Secret Noforn Approved For Release 2001/03/07 : CIA-RDP96-00791R000100090001-8 , SG1I SG1I Approved For Release 2001/03/07 : CIA-RDP96-00791R000100090001-8 without their input, our decisions on how to structure the program in the future cannot include them. Based on your advice Thursday I have decided not to pursue briefing the customer base in order to assess their interest in receiving future remote viewing services. This means I will also forgo briefing new potential CIA customers on the same issue. Instead, I am going to simply solicit feedback on utility of past tasking where none has been given and attempt to gain additional insight from customers who already have provided positive feedback. The interest in customers for future services, however, is still high. How can we substantiate a future opeartions program without it? Again, I appreciate all the cooperation you have given to and me. Hope to hear from you soon on these customer contacts, the list and issues it may present. Thanks, Approved For Release 2001/03/07 :CIA-RDP96-00791R000100090001-8
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